Privacy Policy
Effective Date: May 13, 2026
Steve Silva Plumbing, Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
Personal Information: When you contact us, request a quote, or schedule a service, we may collect your name, address, phone number, email address, and details about your plumbing needs.
Automatically Collected Information: When you visit our website, we may automatically collect information such as your IP address, browser type, pages visited, and the time and date of your visit through cookies and similar technologies.
How We Use Your Information
We use the information we collect to:
Respond to your inquiries and provide plumbing services
Schedule appointments and send service reminders
Send invoices and process payments
Improve our website and services
Comply with legal obligations
Communicate updates about our services
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in limited circumstances:
Service Providers: We may share information with trusted third-party vendors who assist us in operating our website or conducting our business (e.g., scheduling software, payment processors), subject to confidentiality agreements.
Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.
Cookies
Our website may use cookies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, please contact us.
Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Steve Silva Plumbing, Inc.
Napa, California
Phone: 7072523941
Email: cameron@stevesilvaplumbing.com